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As part of knowing more about the activities of Service Yezu Mwiza. Today we present the Reception Service in its clinic, a key service, which serves as a gateway to allow anyone who frequents that socio-medical center to feel comfortable.

Welcoming a patient in a hospital environment is an important step that determines the success of care. Nurses must take the time to make the reception a care in itself, to make the person cared for a real partner.

The main objective of this service within the SYM is the triage as well as the orientation of the patients who attend this center. Any client who visits the center for any act or service must go through this service to be registered in an appropriate registry called "Reception Register ", designed by the Health Information System of the Ministry of Public Health and of the fight against AIDS.
The service provider assigned to this service is responsible for informing and referring clients to the appropriate services according to the patient's needs.

nurse taking anthropometric measurements Before the client's referral, the receptionist's nurse must first take parameters: weight and height as well as the vital signs: Temperature, T.A (Blood pressure), Respiratory and cardiac frequency; mention them in the beneficiary's notebook but also in his folder.

The client needs a nice atmosphere. Hospitality is an aspect of human relations in a hospital setting. The patient must have the impression that he is expected, considered and respected. The behavior of the staff will give the impression of being welcomed as host and treated with courtesy and discretion, the impression of which he will keep the benefit later.